SMS Terms and Conditions: Trenapps Customer Care Messaging
Last updated: October 12, 2026
1. Program description. Trenapps LLC ("Trenapps", "we") operates a two-way, customer-service text messaging program on its business number +1 (787) 665-9668. We use it only to respond to inquiries you start: support ticket confirmations, replies from our support and sales agents, callback confirmations and service-hours notices. We do not send marketing or promotional messages through this program.
2. How you opt in. You opt in by contacting us first, by sending a text message to or calling +1 (787) 665-9668, the number published at https://www.trenapps.com/#contact. By doing so, you agree to receive text messages from Trenapps related to your inquiry. If you call us, we may send you one text message to the number you called from to confirm your request and give you a ticket number. Consent is not a condition of purchase.
3. Message frequency. Message frequency varies depending on your inquiry and your conversation with our team.
4. Costs. Message and data rates may apply according to your mobile carrier plan. Trenapps does not charge for this program.
5. How to opt out. Reply STOP at any time to stop receiving messages. You will receive one final confirmation, and no further messages will be sent unless you contact us again. You may also reply CANCEL, END, QUIT or UNSUBSCRIBE.
6. Help. Reply HELP for assistance, or contact us at support@trenapps.com or +1 (787) 665-9668, Monday to Friday, 8:00 a.m. to 5:00 p.m. (AST).
7. Carriers. Mobile carriers are not liable for delayed or undelivered messages.
8. Privacy. No mobile information, including phone numbers and SMS opt-in or consent data, will be shared with or sold to third parties or affiliates for marketing or promotional purposes. See our Privacy Policy at https://www.trenapps.com/privacy.
9. Changes. We may update these terms. The current version is always available on this page.
10. Contact. Trenapps LLC, San Juan, Puerto Rico. support@trenapps.com · +1 (787) 665-9668.